Shipping and Delivery Policy
We deliver products Australia wide using Australia post. Shipping costs starts from $9.95depending on your location and product’s weight & size. We use multiple post services.

Please note that your order will be processed within 24 hours from the first weekday (Mon – Fri). Whilst we endeavour to send your goods quickly, we do not guarantee overnight delivery. Most orders within Australia arrive within 2 – 7 business days. Please allow up to 10 business days for your order to arrive.

For international orders (Outside Australia), delivery may be slightly longer. Most international orders arrive within 2 – 3 weeks, although in some cases, may take up to 30 days.

If goods are not in stock, there may be a delay in delivery. You will be notified if this is the case.

Customer Service Policy
We are committed to providing exceptional customer service and quality products. We endevour to make sure that all products listed on our website are currently in stock and pricing is true correct. Standard delivery time frames are between 2-7 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.

International Shipping
*Some larger items may have greater shipping charges for international customers (and in some cases may not be able to be sent). You will be contacted directly if this is the case to ensure you wish to proceed with your purchase. If you do not wish to proceed with your purchase, a full refund will be issued.

**Please note that we can not guarantee tracking of international orders.

Return Policy
We offer you the option to return an item for a refund or a swap for size. The rules for returning an item are as follows and must be strictly adhered to:
Faulty items
All goods returned as faulty will be inspected for a manufacturing defect. If deemed faulty, a repair, refund or exchange will be given. We will refund the product provided you have proof of purchase, without this we can only offer exchanges for the same product. Shipping will not be refunded unless the goods were sent in error.

What to return
If you have any queries, please Contact Us.


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